Introduction
Your Website Name (hereinafter referred to as "the Website", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our web-based services.
1. INFORMATION WE COLLECT
A. Information You Provide
- Account Information: email address, username, password, and any profile information you choose to provide.
- Communication Content: messages and conversations you have with our AI service.
- Payment Information: payment details processed through Creem (we do not store your full payment card information).
- Support Communications: any information you provide when contacting our customer support.
B. Information Collected Automatically
- Device Information: device type, operating system, browser type and version.
- Log Data: IP address, access times, pages viewed, and referring website addresses.
- Cookies and Similar Technologies: information collected through cookies, web beacons, and similar tracking technologies.
- Usage Data: how you interact with our services, features you use, and time spent on our website.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To personalize your user experience.
- To process payments and manage your subscription.
- To communicate with you, including responding to inquiries and providing customer support.
- To analyze usage patterns and improve our website and services.
- To detect, prevent, and address technical issues and security threats.
- To comply with legal obligations.
3. INFORMATION SHARING
We do NOT sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- With Your Consent: when you explicitly authorize us to share your information.
- Service Providers: with trusted third-party service providers who assist us in operating our website, including Creem (our payment processor) and hosting providers.
- Legal Requirements: when required by law, legal process, or government request.
- Protection of Rights: to protect our rights, privacy, safety, or property, or that of our users or the public.
4. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Security measures include:
- Encryption of data in transit using SSL/TLS.
- Secure storage of personal information.
- Regular security assessments and updates.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. DATA RETENTION
We retain your personal information for as long as necessary to:
- Provide our services to you.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
You may request deletion of your account and associated data at any time by contacting us.
6. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: request access to the personal information we hold about you.
- Right to Correction: request correction of inaccurate or incomplete information.
- Right to Deletion: request deletion of your personal information.
- Right to Data Portability: request a copy of your data in a portable format.
- Right to Withdraw Consent: withdraw your consent to our processing of your information.
To exercise these rights, please contact us using the information provided below.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Remember your preferences and settings.
- Analyze website traffic and usage patterns.
- Improve our services and user experience.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. CHILDREN'S PRIVACY
Our services are NOT intended for individuals under 18 years of age.
We do not knowingly collect personal information from children under 18. If we discover that we have collected such information, we will take steps to delete it promptly.
If you believe a child under 18 has provided us with personal information, please contact us immediately.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: service@anruby.com
Website: anruby.com